Shipping Policy
At Village Essence, we strive to deliver your orders safely and on time.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Delivery times may vary depending on courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, tracking details will be shared through email or SMS.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally occur. If your order is significantly delayed or lost, please contact us for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information. Village Essence is not responsible for delivery failures caused by incorrect or incomplete addresses.
Damaged Package
If you receive a damaged package, please contact us within 48 hours of delivery with photos of the package and product.
Contact Us
For shipping-related queries:
Email: contact@villageessence.in